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Security Reminder

We ask that our registered users:
  • Do NOT provide your user name and password to another person, keep them secure
  • Keep your antivirus software and definitions up-to-date and run regular checks (scans) of your computer
  • Stay up-to-date on new email hoaxes and phishing attacks
  • Be aware of any suspicious correspondence claiming to be from the Clean Energy Regulator, particularly if it relates to extracting user names and passwords, or changes to our published bank account details
  • Regularly monitor the SCAMwatch and Money Smart websites for current scams and warnings
  • Refer to the Stay Smart Online website for cyber security information
  • Refer to the Australian Communications and Media Authority to learn about cyber security relating to Spam
If you have experienced a cyber-incident or suspicious activity relating to a Clean Energy Regulator administered scheme, please contact the ANREU Administrator via email fraud@cleanenergyregulator.gov.au
If you have forgotten your user name or password, or if you require any technical assistance, please contact the ANREU Administrator via email registry-contact@cleanenergyregulator.gov.au